GCM is based in South Lanarkshire operating throughout Scotland and Northern England. As a family-owned company, our core values of quality, reliability and competent business practice have been rewarded with a reputation as a company that can be trusted to deliver a consistent quality service.
We maintain our reputation for customer satisfaction through our professional management team and our directly employed, multi-skilled workforce, who ensure, our philosophy of customer care is delivered.
Our success has been achieved due to our flexible approach and the diversity of projects, generating a portfolio that includes new build construction, extensions, alterations, bespoke restoration, contract management, maintenance and repair contracts in the retail, education, affordable housing (providing Labour only joinery packages for Tier 1 contractors), hospitality, commercial and residential sectors.
Customer satisfaction has been achieved by being involved with our clients at an early stage, regardless of whether the project is valued at £10,000 or over £1million, developing excellent relationships during the project with good communication skills and our commitment to our aftercare service delivered by a dedicated customer service team.
We are a business driven by a strong set of values of which integrity goes to the heart of the business. Our success is due to our investment in our people and their success is paramount to ours.“
Gordon Graham, Managing Director
Our service is delivered by a multi-skilled, experienced management team supported by directly employed skilled operatives covering the key trades of Joiners, Electricians, Plumbers, Bricklayers, Roofers, Tilers, Decorators, Plasterers, Renderers, Rough casters. We are committed to employing people and have a long established Apprenticeship Programme employing locally and therefore benefitting the local community.
Graham Construction Management is dedicated to building strong, long-lasting relationships with our clients. We offer our customers a personal service where that keeps them involved and informed of progress every step of the way. We treat our clients with the utmost respect and always deliver what we promise.
Every project we carry out is planned and engineered to the highest possible standards. Attention to detail and quality of fit and finish is key to both the integrity of the construction and the way the finished result is perceived. You can be assured that at every stage of the project we have employed the highest levels of craftsmanship with nothing having been overlooked.
We are committed to the highest levels of client care. We always go above and beyond to ensure client communication is first-class. We want our clients to be well informed and completely relaxed through every stage of the construction process. We keep them regularly updated with photographs of every stage. Our clients appreciate the lengths we go to and this results in a lot of repeat business.
At GCM we make every effort to ensure that we create a safe and healthy working environment for our staff and for those people working in the area around our construction sites.
We try to always be fair and responsible, minimising as much as possible the effect our work has on the local people and environment. We take neighborhood relations seriously and our clients always appreciate the steps we take to ensure a harmonious relationship with the people who live and work close to the construction site.
Our staff are trained on all aspects of Health and Safety and we have an excellent record for at work safety. When we use contractors we ensure that they too have the necessary Health and Safety credentials and they are made aware of, and adhere strictly to, the Health and Safety guidelines that we enforce.